Return Policy

We can be reached via e-mail at: customerservice@betsyrosscostumes.com

Return Policy

Merchandise may be returned within 30 days between January 1 and October 10 in its original packaging in saleable condition.Please open packages carefully so the package header can be returned with the merchandise. No seasonal merchandise will be accepted for return between October 10 and December 31. No exceptions.

(Return policy applies to online shoppers only, when merchandise is shipped out. Does not apply to local in store shoppers. Please call for any questions regarding our return policy.)

**Shipping charges are non-refundable**

Please note, items such as wigs, makeup, shoes, hosiery etc, are not returnable under any circumstances.

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